FAQ

Product Related Queries

What is guarantee of the colors /plating used in the product?

Polishing and plating is a cost-effective solution to give the products real look. However, these are prone to wear and tear with time. To prolong the life of these products, we advise following care instructions:-

1. These products are meant for occasional usage, 24x7 usage will only reduce the life of the product.
2. Do not expose these products to perfumes, deodorant, soap or other items containing chemicals. These can harm the plating of the products.
3. Normal water would not harm these productsunless the water has very high content of fluoride in it. Do not wear these products while swimming, as chlorine will harm the plating of these products.
4. After usage, wipe with clean, dry cloth to remove the dirt or perspiration from products.
5. You can store these products wrapped in cotton. Do not use velvet bags and boxes.
6. Store these products flat. Do not hang.

We would also be sending a care instructions card with the shipment, which you can keep for ready reference with your jewelry.

Will the actual product look/feel be different from the image which is displayed on the website?

You will receive the same product which is being displayed. But in some cases, product color may slightly vary due to photographic lighting sources or your monitor settings.

Are these products not allergic to skin?

No, the products sold by luowend jewelry are skin friendly and hence do not cause allergy.